Shipping policy

Last Updated: October 31, 2026

Welcome to Avorielle. We are committed to providing a smooth and reliable shipping experience for our furniture products, including Chairs, Sofas & Couches, Frames & Bases, and Coffee Tables. This policy explains our shipping coverage, processing times, delivery estimates, shipping fees, and order tracking.

1. Shipping Coverage

Avorielle currently ships to customers within the United States. We strive to ensure that every order is carefully processed and delivered to the shipping address provided at checkout.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Processing times may vary during peak shopping seasons, holidays, or periods of high order volume.

3. Shipping Time

After an order has been processed and dispatched, the estimated shipping time is 3–7 business days.

Delivery times may vary depending on the destination, carrier schedules, weather conditions, and other unforeseen circumstances. Remote areas or locations with limited carrier service may require additional time.

4. Total Delivery Time

The estimated total delivery time is 4–10 business days, including order processing and shipping.

  • Order processing: 1–3 business days

  • Shipping and transit: 3–7 business days

  • Total estimated delivery time: 4–10 business days

The total delivery timeframe begins after an order is placed and payment is confirmed. These estimates are provided for reference and are not guaranteed. Unexpected carrier delays, severe weather, holidays, and other circumstances may affect delivery.

5. Shipping Costs

Avorielle offers the following standard shipping rates for orders within the United States:

  • Orders of $150 or more: Free standard shipping.

  • Orders under $150: Applicable shipping fees will be displayed at checkout.

Any applicable shipping charges will be shown before you complete your purchase.

6. Order Tracking

Once your order has shipped, we will send a shipping confirmation email with tracking information when available. You can use the tracking number to monitor your shipment and check its delivery progress.

Please allow some time for tracking information to become active after the carrier receives your shipment.

7. Shipping Address

Please ensure that your shipping address, email address, and contact details are accurate when placing your order.

If you notice an error, contact us as soon as possible. We will do our best to assist with address corrections before dispatch. Once an order has shipped, changes to the delivery address may no longer be possible.

8. Shipping Delays

While we make every effort to meet the estimated delivery timeframe, delays may occur due to weather conditions, carrier disruptions, public holidays, logistical issues, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact our customer service team for assistance.

9. Damaged, Missing, or Incorrect Items

Please inspect your order upon delivery. If an item arrives damaged, is missing, or is different from what you ordered, contact us promptly with your order number and photos of the issue, if available.

Our team will review the details and work with you toward an appropriate resolution in accordance with our applicable policies.

10. Contact Information

If you have questions about shipping, delivery estimates, or your order, please contact us using the information below.

Brand: Avorielle

Email: info@avorielle.us

Phone: +1 (985) 718-2685

Address: 5226 W Southport Rd, Indianapolis, IN 46221, United States

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)

Thank you for choosing Avorielle. We appreciate your trust and look forward to helping you create a comfortable and welcoming home.